10 questions to ask when taking a summer camp tour

One of the best things you can do as you choose a camp is to schedule a tour. America’s best summer camps realize the value of these personal visits and will encourage you to see the camp and meet some of the staff.

I have conducted hundreds of camp tours for campers and families over the past 30 years. There are certain things I know the kids especially want to see and understand to relieve potential anxiety. I also know that parents have important things they want to know too. If you are a first time camp family (especially overnight camp where there are a lot of new things you haven’t even thought of yet) it can be hard to get all the information you want on a tour. So here are my Top Ten questions you should ask before, during, or after the camp tour. I absolutely recommend a camp tour before sending your child to a camp. Think ahead. If you are interested in a camp that is inaccessible part of the year because of snow or other weather conditions, you may need to take a tour the summer before you plan to enroll. For example, at our location in Santa Cruz, CA we can offer tours year round. At our camp on Huntington Lake, CA snow makes Winter and Spring visits very difficult so a summer tour would be suggested.

1. Where will I sleep, shower, and go to the bathroom? These are the number one concerns of a young camper on a camp tour. Trust me, they are excited by the climbing wall and swimming pool but make sure you see the cabins and bathrooms. I have seen anxious campers melt with big smiles once they can climb on a bunk bed, make sure the bathroom is not smelly (or too far away) and realize there is a place to shower. A great follow up question if the camp has bunk beds (most do) is “how do you decide who sleeps on which bunk?” Some kids are very anxious about a top or bottom bunk and knowing how that will be assigned is comforting information.
2. Where and what will I eat? Super important for kids to understand what type of food they will eat. They worry about this stuff but may lack the foresight to ask the question. So, ask it for them. After all, Moms and Dads want to know too.
3. How do parents and campers communicate? Ask the Camp Director this question with your campers present and listening. As a parent it is very important that you support the camp communication policy. And, it is important for your child to understand that communication will probably be limited. It is also a great way to make it real for them that they will be handling this experience by themselves without calling or messaging you every 5 minutes.
4. Where do your campers come from? There is no right answer to this question but it is an important one to ask. First, it gives you a very good idea that the Camp Director or person giving the tour has a handle on who they serve. It also allows you to focus in on the camp environment you want your child to be a part of. Do you want your camper to have camp friends that he/she/they can see throughout the year? In that case a camp with a strong local presence is important. Want to increase your child’s world view and understanding of other cultures? Campers and staff from around the world can provide awesome insight into life in other countries.
5. Can you show us where a camper can go if they need help? I love it when people ask this question (and if they don’t I answer it anyway.) For many campers, Summer Camp is new and a bit intimidating despite all the fun and energy. So having a visual reference of the office, health center, or wherever they can go when they need guidance is very helpful. I notice that the kids I can remember meeting on a tour are much more comfortable walking into the office with questions. They know it’s okay to walk through that door because they have already done it.
6. How does the weather today compare to a typical summer day? Many campers may not understand temperature as a number of degrees but can will certainly understand “Cooler, warmer, or about the same.” It is important that you and your camper prepare for the climate at camp and this question, asked on a tour, makes it easy to understand.
7. Are you accredited by the American Camp Association (ACA?) There are two reasons to ask this question. 1) ACA is the only nationally recognized accreditation body for camps. So if a camp is ACA accredited they have chosen to pursue a very high level of standards for their camp programs. 2) This is a bit sneaky but asking this question sets you apart as a person that has really done the homework. The fact that you mention ACA will get the Camp Director’s attention. They may pay just a little bit more attention to your needs on the tour because they recognize you as a savvy customer.
8. Do you have any materials we can take home? Many camps no longer mail a brochure home but rely on their websites to convey the feel and philosophy of their camp. But most camp offices are filled with swag! At Kennolyn we have all sorts of items we are happy to give away on a tour. Your campers will feel special if they have a sticker, comic book, or giveaway item that isn’t widely available. You should get something special because you came for a tour, right?
9. What’s one thing my camper should bring that’s not on the packing list? Every camp I have ever visited or gotten to know has a packing list. And, they all have this kind of secret menu of items that returning campers and staff know about but first time campers couldn’t possible know. At one camp I visited it was glow sticks (for night hikes) and at another it was laundry detergent to add to your own bag of dirty clothes on Wash day because the camp never seemed to use enough. Nobody was trying to keep these things secret from new kids but nobody thought to add them to the packing list. By the way, if you were to ask me that question on a tour I would say “Ping Pong balls!” We sell thousands of boring white ping pong balls in our store for a nickel each (comes out of the kids camp store account.) So save your camp money and stand out from the crowd with orange or colored ping pong balls. You will also save your spot at the table when you don’t have to run to the store for a new ping pong ball. (Ping Pong is very popular at Kennolyn. We have 6 tables!)
10. Finally, one for Moms and Dads: Can we see your kitchen? Food is very important and seeing where it is made and served is a nice touch. But seeing how clean the kitchen is, how well organized and fresh smelling it is, tells you the camp pays attention to details. They didn’t just clean the areas you were about to see but they make sure the camp is safe and clean at all times.

So there we have it. Ten questions to ask on your camp tour. And, please make sure you do schedule a camp tour if you possibly can. It will make you and your camper feel much more prepared for the adventure ahead.